Why Map the Client Journey?

Why Map the Client Journey? on providentcpas.com

Consumers aren’t required to know what it’s like to run your company. But your company needs to know what it’s like to be your customer. As a business owner, you’re tasked with not only creating a profitable model and ensuring efficiency, but also creating a meaningful and satisfying experience for your customers. Your business wouldn’t…

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How to Define Your Company’s Core Values

How to Define Your Company’s Core Values on providentcpas.com

Today’s businesses must be clear about who they are, what they believe in, and how their business model proves it. This starts with defining core values. For long-term growth and sustainability, your business needs to have a clearly defined vision that’s shared across the company. And it should be accessible and consistent to the outside…

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Cultivating a Winning Work Culture

Cultivating a Winning Work Culture on providentcpas.com

The modern workplace is more than just a wage generator. The best companies define, build, and nurture a unique employment culture that benefits employees and customers. Workplace culture is a crucial component of fostering a satisfying environment for employees while engaging customers. A strong company culture provides many benefits for businesses, including higher employee retention…

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Ethical Entrepreneurship: The Impact and Strategies of Ethics

Ethical Entrepreneurship: The Impact and Strategies of Ethics on providentcpas.com

A growing number of global consumers want companies to have an ethically responsible vision and values, or they’ll spend elsewhere. How can small business owners start focusing on their “ethical footprint?” As an entrepreneur, you have plenty to worry about as you try to bring in profits and get your name out there. But growing…

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Investing in Your Business or Paying off Debt: Which Comes First?

Investing in Your Business or Paying off Debt: Which Comes First? on providentcpas.com

Both options can be wise and move your enterprise forward. But business owners need to know which step to take, right now, before parting with precious cash. The dilemma is ongoing for entrepreneurs: Should you invest in your business or pay off debt? Which is more important, and which should come first? Investing in your…

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The Vital Role of Customer ROI and Customer Experience

The Vital Role of Customer ROI and Customer Experience on providentcpas.com

The customer is always right, and in the age of social media, their feedback has a big impact on your business—good or bad. That’s why every business strategy should focus on customer ROI The proliferation of and dependence on the internet has brought many pros and cons for businesses large and small. You can more…

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How Can Competitive Analysis Help You Grow Your Business?

How Can Competitive Analysis Help You Grow Your Business? on providentcpas.com

Scrutinizing the competition is a valuable tool. Learn the importance of competitive analysis and what it can add to your business strategy. No matter what your customer base looks like, chances are they are moving more and more toward doing everything digitally, including how they find companies, products, and services. Your customers now have instant…

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The 2 Faces of KPIs: People and Organizational Performance

The 2 Faces of KPIs: People and Organizational Performance on providentcpas.com

KPI can refer to key performance indicator or key person identification. Both of them are important for business growth and performance The success of a business depends on a multitude of factors, from marketing to growth strategy to operational efficiency. But people really drive performance, and learning how to identify and measure weak links is…

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Why the Wayfair Ruling Matters for Sales Tax

Why the Wayfair Ruling Matters for Sales Tax on providentcpas.com

Physical presence in a state no longer determines the sales tax that’s due. What does this mean for retail businesses? Sales tax is not always a straightforward topic for today’s retailers, especially with online retail booming and all of the uncertainties in the market due to differing state economic nexus laws. According to a Deloitte…

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How Business Partnerships Are Taxed

How Business Partnerships Are Taxed on providentcpas.com

Working with a partner brings its own particular set of tax rules. Entrepreneurs should be aware of them to avoid penalties and risks A partnership is a particular type of business structure that has its own set of tax requirements. There are several benefits to forming partnerships, including the combined skills, knowledge, and resources of…

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